First, Zhixuan Yayin to provide customers with perfect automotive intelligent door control system service solutions

Two, Ya Gu | Huade times electric suction door after-sales service guidelines

 Dear customer: 

Hello! Thank you for choosing to use Guangdong Zhixuan Yayin Technology Co., LTD. Yagu/Huade times brand intelligent electric suction door!

In order to continue to improve your product experience, we will be happy to provide you with perfect after-sales service, at any time to accept your consultation and supervision, any quality related questions please call our customer service staff.

1, the national technical installation support and after-sales maintenance contact:

(1) Technical support: Zhang Gong 15610122224 (wechat same number); Huang Gong 16616719861; Wang Gong 16616719865

(2) After-sales service: Ye Gong 16616719867 （repair machine docking person）

(3) Customer service hotline: 16616719853 15267665357

2, after-sales address:

Address: After-sales Service Department, 6th Floor, Building D, Huihong Industrial Park, No.170, Tanghuan Road, Zhutang Village, Fenggang Town, Dongguan City, Guangdong Province (Elevator 2)

Postal Code :523682

Consignee: Ye ronghua

Tel :16616719867

3, Technical support & after-sales service process description:

(1) If you have questions about product installation technology or operation, you can directly communicate with the technical personnel in the corresponding area by phone or wechat.

(2) When the technical support or sales or commercial personnel determine that the problem belongs to the product performance, the customer can directly send the defective product back to the after-sales service department of our company for repair and replacement, and it is necessary to mark the fault phenomenon and the customer's return address and contact information on the product before returning the defective product.

(3) Special note: If there is a "business nature" non-quality problem return, please contact our sales staff, after-sales service department is not responsible for such return and exchange work.

4, suction door installation precautions:

(1) Before installing the electric suction door, first check whether the door glass is normal, whether the internal and external unlock switch is normal, and whether the original car function is normal.

(2) Important matters: the cable is placed correctly according to the installation requirements. If the cable is seriously bent, the cable is not placed smoothly, which will affect the door opening and closing effect.

(3) After installation, check the wiring in the door and all cable lines placed smoothly and without interference with the glass lifting.

5. Disclaimer:

(1) Products disassembled without authorization of the company shall not be given after-sales service.

(2) The company shall not be responsible for the after-sales problems and costs arising from the installation of products without complying with the installation process and key points.

(3) If the product has after-sales problems, does not contact our technical and business personnel in time, and does not clarify the specific problems and unilaterally return the product, the company will not return the product.